Ordered product from this company and they only shipped half of the order with a note stating the other item was out of stock and would be shipped when available. That was November 28, 2014. I have sent emails tracing the balance of my order since and get no response. Now here it is April 2015 and still no product or response. This is very poor business.
they do not let you know when stuff is out of stock, unless they ship partial order, I had a credit with them then when I went to use it they all of a sudden said I don't have one, they advertise a time out chair with alarm clock when I ordered it no one said it does not come with an alarm clock so when I get it and it isn't an alarm clock so I call and They tell me oh that company went out of business after the catalog was made!
Very Dishonest, I paid for a wood working plan two weeks ago and never received it. I emailed them today and they said they don't carry it anymore and I would have to order it from somewhere else. And that was the end of his statement. He failed to bring up the fact that I had already paid for the product plus tax and shipping and handling. How does a company charge someone for a product and just hope that it goes unnoticed. Luckily I have my original email and card statement, but now I'm not getting an email response back. Do not do business with the company.
Service has always been prompt and courteous. Everyone I have had contact with was polite and knowledgeable.
I guess it's the risk this kind of business takes, that some of their items are bought from vendors and are therefore out of Meisel's control. The staff is always courteous and sympathetic. Meanwhile, all of my orders have been complete and on-time.
Meisel Hardware Specialties is a US Hardware Store based in Spring Park, Minnesota. Meisel Hardware Specialties is located at 4310 Shoreline Dr, Spring Park, MN 55384, USA.
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